Ben Fund office: +44 (0) 1444 417 979

Free 24hr helpline: 0800 587 3428

Overseas Helpline: +44 203 701 7066


ICE Ben Fund Office to speak to a staff member directly (8.45am-5pm, Mon-Fri) or Contact us
24/7 helpline for help on a number of issues and for urgent help outside of Ben Fund office hours (contact number from UK & Overseas shown above)


Your talking therapy

When you need someone to talk to about your problems and feelings, in a confidential and dependable environment, help is at hand.

Our free counselling service ensures you have confidential, expert advice on a vast range of topics to help you deal with whatever life throws at you.

How we can help

Working with specialists, we help you and your family to cope with life’s predictable challenges and the less predictable crises too. No matter how big or small your concern, it’s good to talk it through with a trained professional.

Our counselling service provides 24-hour, 7 days a week access to telephone counselling.  All counsellors are highly trained and accredited by the British Association for Counselling and Psychotherapy.

In addition to the telephone counselling service, in certain circumstances, we offer access to our network of face-to-face counsellors. In-person counselling will take place near your home.  We offer a maximum of six sessions.

For more information, contact our helpline today.

The helpline number is 0800 587 3428.
Overseas members can call +44 203 701 7066

Downloads & Links

Your Answers leaflet pdf