Ben Fund office: +44 (0) 1444 417 979

Free 24hr helpline: 0800 587 3428

Overseas Helpline: +44 203 701 7066


ICE Ben Fund Office to speak to a staff member directly (8.45am-5pm, Mon-Fri) or Contact us
24/7 helpline for help on a number of issues and for urgent help outside of Ben Fund office hours (contact number from UK & Overseas shown above)


Your answers for making life easier

When you’re not sure where to turn or just need a friendly ear, help is here, wherever and whenever it’s needed.

Our free 24-hour helpline ensures you have confidential, expert advice on a vast range of topics to help you deal with whatever life throws at you.

How we can help

If you are an ICE member, past or present, you can take advantage of our free helpline service. We’re here for your immediate family members too.

It could be questions about work, home, relationships or your finances, we’re here to make life a little bit easier, at all stages of your life.

Our partner helpline advisers are available 24/7 whether you need a five-minute chat or an in-depth conversation with a specialist on a vast range
 of topics.

They can help with:

Personal life



Ill health


Loss and bereavement



Stressful deadlines & targets

Managing a team

Co-worker conflict

Time management and overload


Efficient working practices

Redundancy issues

From the everyday to the unusual, almost any issue that affects your daily life is covered.

The helpline number is 0800 587 3428. Overseas members can call

+44 203 701 7066.

Downloads & Links

Your Answers Leaflet

More online resources available on our well-being portal.

Our workshops help you to build your personal and financial resilience. Workshop Offer.