Your answers for making life easier
When you’re not sure where to turn or just need a friendly ear, help is here, wherever and whenever it’s needed.
Our free 24-hour helpline ensures you have confidential, expert advice on a vast range of topics to help you deal with whatever life throws at you.
How we can help
If you are an ICE member, past or present, you can take advantage of our free helpline service. We’re here for your immediate family members too.
It could be questions about work, home, relationships or your finances, we’re here to make life a little bit easier, at all stages of your life.
Our partner helpline advisers are available 24/7 whether you need a five-minute chat or an in-depth conversation with a specialist on a vast range of topics.
They can help with:
Loss and bereavement
Stressful deadlines & targets
Managing a team
Time management and overload
Efficient working practices
From the everyday to the unusual, almost any issue that affects your daily life is covered.
The helpline number is 0800 587 3428. Overseas members can call
+44 203 701 7066.
Downloads & Links
More online resources available on our well-being portal.
Our workshops help you to build your personal and financial resilience. Workshop Offer.