Our counselling service provides 24-hour, 7 days a week access to trained counsellors. You will be referred to the most appropriate expert who is able to help you.
All counsellors are accredited by UK acccreditation bodies, including the British Association for Counselling and Psychotherapy (BACP), British Psychological Society (BPS), UK Council for Psychotherapy (UKCP) and the National Counselling Society (NCS).
In addition to telephone counselling, we can offer access to our network of face-to-face counsellors. In person counselling will take place near your home.
If you would like telephone counselling please call our helpline number. If you feel you would benefit from in-person counselling, call or email the ICE Benevolent Fund office to arrange.
For more information about specialist counselling for anxiety, or counselling for minors, please visit the Anxiety UK page or the Open Door youth counselling page.