Once he made the initial contact, his fear was dispelled and he felt more at ease. Jim explained the family’s situation to the caseworker. They were faced with the withdrawal of services and interventions to support their son, Eric, through primary school. Eric had been diagnosed as being on the autistic spectrum at the start of his primary school education and although the Mitchell’s had taken out loans and re-mortgaged the house to pay for specialist support, this was not sustainable in the long term. The interventions and support were working for Eric and Jim was concerned that if this was withdrawn, his son’s education would suffer badly. Whilst the family worked hard to secure local authority funding to pay for the interventions, the Ben Fund supported them with monthly grants.